Residential Solutions

Since our inception in 1975, Multiband has focused on building and perfecting a solid platform in Residential Service. Now, after several years of practice and perfection, we are the proven leader and turn-key solution for your business's needs. Our nationwide footprint of reliable Technicians are always available to provide you and your customers with unparalleled service, from sales and call center support to installation and service.

One of our many valued clients is DIRECTV. Multiband completes up to 6,000 unique site visits daily and performs with a Customer Satisfaction score consistently above 95%. Operating nationwide with DIRECTV for almost 10 years in Residential Sales, Call Center Support and dispatch, and Installation and Service has helped Multiband to build a history of success within its Residential platform.

Exceptional customer service and the ability to fulfill nationwide are two of our core competencies - utilizing those strengths, Multiband engaged work with Exede. For the last four years, Multiband has provided Exede with turn-key solutions in Residential Sales, Call Center Support, and Field Installation and Service. But, no matter who our client is, we all have one common goal: ensuring the best customer experience and satisfaction.

Whether you're looking for assistance with Consultation, Product Design, Equipment Procurement, Equipment Delivery, Sales, Call Center Support, Installation, Service, or any combination thereof - Multiband can build a package that fits your specific business needs. Read below for a quick overview of our services, or for more detailed information, click the header you’d like to research below.

Capabilities

Consultation
Prior to making any recommendations, we focus on engaging in a detailed discovery process with each individual client, ensuring we clearly understand each business's vision and will make the end product and our recommendation more closely fit your individual business's needs.

Design
Once we complete the discovery and consultation process, we can design and specify a system specifically tailored to your business, providing pricing, design drawings, and a bill of materials so you can make the right decision for your company and project.

Procurement
After we've completed the consultation and delivery processes, we have the ability and connections to supply your equipment from any company and vendor - making it so the products used in your end project are truly tailored to meet your needs.

Delivery
With 26 locations and a network of reliable contractors across the United States, Multiband is a true coast-to-coast solution for your business's needs with a proven track record of ensuring that the right materials land in the right place at the right time.

Sales
Our team of trained and passionate sales personnel learn the ins and outs of each individual product and service we offer, tailoring their pitch toward your business and customers, utilizing our in-house Marketing team to maximize sales opportunities.

Call Center Support
Our Sales & Support Center provides a backbone of support for both you and your customers and is open seven days a week and possesses bilingual capabilities, with an impressive track record of success and Industry-Leading Metrics.

Field Service and Installation
With nearly 3,000 technicians and over 400 qualified contracting companies, our primarily W-2 workforce offers coast-to-coast coverage, completing up to 6,000 unique site visits daily.

Services

Internet
Our team of experts have the experience and proven capability to install Internet options into residential homes. Our technicians are trained with individualized information, specific to the product at hand, setting them up with the tools and knowledge they need to be successful in the field.

Television
We provide a variety of solutions for Television capability - with years of experience in installing satellite and cable TV options across the United States, Multiband is a proven leader in the installation and service industry.